▶︎ Job Details: ・Job Title: Sales Operations & Procurement Specialist ・Client: Japanese IT Company ・Working Location: New York, NY ・Salary: $24.50 - $26.00/hour ・Employment Type: Full-Time ・Language: Japanese & English ▶︎ What will you do: This role plays a key part in supporting both sales operations and procurement functions while working closely with management to drive operational excellence, process improvements, and cost optimization initiatives across the organization. Sales Support & Contract Administration • Manage the full sales order lifecycle, including quotations, purchase orders, delivery coordination, and invoicing through the ERP system. • Prepare renewal quotations for existing software licenses and maintenance agreements, as well as quotations for straightforward system integration projects. • Generate and process invoices for system integration projects. • Partner with the billing team to ensure invoice accuracy and support accounts receivable follow-up activities. • Provide timely responses to customer inquiries and administrative support to the sales organization. • Manage contract modifications, renewals, terminations, and annual warranty renewal processes for customers. Procurement & Vendor Management • Source quotations, product specifications, and lead-time information from vendors and distributors in support of Sales and Engineering requirements. • Prepare and process purchase orders by validating specifications and pricing, coordinating with internal stakeholders, and obtaining required approvals. • Manage procurement activities from order placement through delivery, including vendor communication, shipment tracking, and expediting. • Verify received goods against purchase orders and resolve shipment discrepancies with suppliers and distributors. • Process vendor payments by reconciling invoices and supporting documentation for approval. • Maintain strong relationships with software and hardware vendors while coordinating quotes, purchase orders, and delivery schedules. • Negotiate pricing, volume discounts, and favorable commercial terms while maximizing available partner incentive programs, including rebates, co-op funds, and deal registration benefits, to support year-over-year cost savings. Systems, Reporting & Analysis • Maintain accurate sales and procurement records within the ERP system and Excel-based tracking tools. • Support project profitability management through project-based P&L visualization and reporting. • Work closely with Accounting and IT teams to troubleshoot ERP system-related issues. • Collect, analyze, and summarize purchasing and operational data to support planning activities and identify business trends. • Provide reports, insights, and data analysis to support sales team decision-making and operational efficiency. Warehouse & Inventory Operations • Oversee warehouse-related activities, including shipping, receiving, inventory management, and inventory accuracy. Process Improvement • Actively participate in KAIZEN and continuous improvement initiatives to enhance workflows, operational efficiency, and cross-functional collaboration. • Prepare operational documentation, reports, data analyses, and process manuals. • Perform additional duties and responsibilities as assigned by management. ▶︎ Required Qualifications & Skills: • Business-level proficiency in both Japanese and English. • Experience in sales operations, sales support, procurement, purchasing, order management, or related operational functions. • Experience managing quotations, purchase orders, invoices, contracts, and vendor relationships. • Strong coordination and communication skills with internal teams, customers, vendors, and distributors. • Experience working with ERP systems; Microsoft Dynamics NAV (Navision) experience is preferred. • Strong Excel skills and the ability to analyze, organize, and report operational data. • Ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail. • Strong problem-solving and organizational skills. • Experience supporting inventory, logistics, warehouse, or supply chain operations is a plus. • Interest in process improvement, operational excellence, and KAIZEN initiatives. ▶︎ Why Join This Opportunity? ・日本語を活かし、Sales Operations・Procurement・Vendor Management・ERP運用・業務改善に幅広く携われるポジションです。