Position Overview MetroSys is seeking a dependable and motivated Data Center Technician I to support the day-to-day operations of a mission-critical data center environment in Portland, OR. This role is responsible for providing hands-on support for server hardware, cabling, rack installations, and infrastructure maintenance while ensuring high availability and operational excellence. This is an excellent opportunity for an entry-level or early-career IT professional looking to build a career in data center operations, infrastructure, or enterprise technology. The ideal candidate is mechanically inclined, detail-oriented, and eager to learn enterprise hardware and data center best practices. Key Responsibilities • Perform rack-and-stack installation of servers, network equipment, and storage devices. • Install, label, organize, and troubleshoot copper and fiber cabling. • Replace failed hardware components, including: • Hard drives • Power supplies • Memory • Network interface cards • Server components • Perform basic diagnostics and break/fix activities on enterprise hardware. • Support equipment moves, additions, changes, and decommissioning activities. • Monitor equipment health and respond to infrastructure alerts as directed. • Assist with inventory management, asset tracking, and equipment audits. • Document completed work, maintenance activities, and infrastructure changes. • Escalate hardware, networking, or systems issues to senior engineers when appropriate. • Follow established operational procedures and change management processes. • Maintain a clean, organized, and secure data center environment. Required Qualifications • 0–2 years of experience in IT support, desktop support, or data center operations. • Basic understanding of: • Computer hardware • Servers and storage • Networking fundamentals • Cabling standards • Ability to safely lift and move equipment weighing up to 50 pounds. • Comfortable working in a structured, fast-paced operational environment. • Strong attention to detail and organizational skills. • Excellent communication and teamwork abilities. Preferred Qualifications • CompTIA A+, Server+, or Network+ certification. • Experience with: • Rack-and-stack deployments • Structured cabling • Enterprise server hardware (Dell, HPE, Cisco, Lenovo) • Familiarity with Windows Server or Linux operating systems. • Previous experience in a data center, colocation facility, or IT operations environment. • Experience using ticketing systems such as ServiceNow, Jira, or similar.