Position Overview MetroSys is seeking an experienced Resident Storage Engineer to provide onsite operational and engineering support for a large-scale enterprise storage environment during a strategic migration from NetApp to Pure Storage FlashArray (Block and File). This role serves as the primary technical resource supporting the client's transition, helping maintain operational stability while providing day-to-day administration, performance monitoring, optimization, and knowledge transfer. The ideal candidate has strong enterprise storage experience, excellent troubleshooting skills, and enjoys working closely with customer engineering teams in a highly secure environment. Key Responsibilities • Serve as the onsite technical resource supporting the migration from NetApp to Pure Storage FlashArray. • Assist with daily administration and operational support of the storage environment. • Monitor storage health, availability, utilization, and capacity, proactively identifying potential issues. • Analyze storage performance and recommend optimization opportunities. • Support storage provisioning, volume management, snapshots, replication, and capacity planning. • Assist with upgrades, firmware updates, patches, and lifecycle management activities. • Troubleshoot storage hardware, software, and performance issues while coordinating with vendor support as needed. • Participate in preventive maintenance activities and operational health reviews. • Support incident, problem, and change management processes, including ticket management and documentation. • Assist with implementing recommendations from availability, capacity, and performance assessments. • Conduct storage configuration reviews and validate adherence to operational best practices. • Evaluate new Pure Storage features and functionality and assist with implementation planning. • Develop and maintain operational documentation and standard operating procedures. Customer Success & Advisory Responsibilities • Support customer staff throughout the transition to the new storage platform. • Provide technical guidance on day-to-day operations within the Pure Storage environment. • Recommend best practices for provisioning, storage management, and operational processes. • Assist customer teams with configuration reviews and optimization efforts. • Deliver informal knowledge transfer and mentoring to customer administrators. • Assess customer operational readiness and recommend additional training where appropriate. • Partner with infrastructure and operations teams to ensure a successful production environment. Required Qualifications • 5+ years of enterprise storage engineering or storage administration experience. • Experience administering enterprise storage platforms such as: • Pure Storage FlashArray • NetApp • Dell EMC • HPE • Strong understanding of: • Block and file storage • SAN and NAS technologies • Fibre Channel • Storage networking • Capacity planning and performance tuning • Experience performing storage migrations or technology refresh projects. • Strong troubleshooting skills across enterprise storage environments. • Experience working directly with customer operations teams. • Excellent communication and documentation skills. • Active TS/SCI Security Clearance required. • Ability to work full-time onsite within a secure (Dark Site) environment. Preferred Qualifications • Pure Storage FlashArray administration experience. • Pure Storage certifications. • Experience migrating from NetApp to Pure Storage. • Familiarity with VMware, Hyper-V, or other virtualization platforms. • Experience supporting mission-critical government or defense environments. • ITIL or enterprise operational support experience.