About the Opportunity For more than 60 years, our organization has worked alongside members of over 40,000 unions, associations, and professional groups across North America. The individuals and families we serve include teachers, firefighters, veterans, nurses, and many other working professionals. Many employer-provided benefits can change or end when someone retires or leaves their position. Our role is to connect with members who have requested information through their union or association and help them better understand the supplemental benefit programs available to them. As a representative, you’ll meet with members virtually, learn about their individual circumstances, explain available coverage in straightforward terms, answer questions, and help them understand the options they may qualify for. With our virtual service model, representatives can now assist families remotely while building their careers from home. Recognition & Financial Strength Our organization has received recognition for workplace culture and financial stability, including: • Recognition among Forbes' Happiest Companies to Work For • Affiliation with a Fortune 500 organization • A+ (Superior) financial strength rating from AM Best What We Offer We provide an environment designed to support both professional development and long-term career growth, including: • Weekly compensation opportunities and performance bonuses • First-year earning potential based on individual performance • Residual income opportunities • Flexible scheduling • 100% remote work environment • Comprehensive training and one-on-one mentorship • Health benefit options • Clear opportunities for career advancement • Leadership and professional development • Supportive, energetic team culture • Recognition programs and performance incentives • Opportunities to qualify for company-sponsored travel Past incentive destinations have included Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas. What We’re Looking For You may be a strong candidate if you have: • Strong verbal and written communication skills • Good organization and time-management abilities • A professional and dependable approach • Comfort communicating with clients virtually • The ability to work independently and stay motivated • A willingness to learn and follow an established process Basic Qualifications • High school diploma or equivalent • Customer service, retail, or other people-focused experience is an asset but not required • Post-secondary education is welcomed but not required Previous industry experience is not necessary. Training and ongoing support are provided to help qualified candidates learn the role and develop the skills needed to succeed. Virtual Hiring Process Our recruiting and interview process is conducted remotely. Selected candidates will complete their interviews through video conferencing, allowing the entire process to be completed from home.