We are looking for a Growth & Operations Intern to help Scout across customer operations, content, research, and marketing execution. This is a hands-on role for someone who is detail-oriented, fast, resourceful, and comfortable turning messy ideas into clear outputs. You will work closely with the founding team on two core areas: helping Scout run better internally and helping Scout become more visible externally. That includes supporting customer/data workflows, researching retailers and brands, drafting LinkedIn content, improving SEO/GEO, and helping turn repeated workflows into scalable systems. What You’ll Do Growth & Marketing • Draft and publish LinkedIn posts for Scout’s company page and founder profiles • Turn customer insights, industry observations, and internal research into clear content • Research retail, grocery, CPG, and AI trends to identify strong content angles • Help create thought leadership around retail operations, AI automation, back-office workflows, and margin improvement • Support SEO/GEO efforts, including keyword research, blog outlines, landing page updates, and content optimization • Track content performance and suggest what to double down on • Maintain a simple content calendar and ensure posts actually go live Operations & Research • Support customer onboarding by organizing files, data, portals, reports, and operational requirements • Help clean, review, and structure retail data for analysis and product workflows • Assist with recurring customer operations, including report generation, QA, and issue tracking • Research retailers, brands, distributors, and market segments to support sales and product strategy • Help document internal processes so repeated workflows can become more scalable • Identify operational bottlenecks and suggest ways to automate or simplify them • Support ad hoc founder-led projects across sales, customer success, product, marketing, and operations What We’re Looking For • Strong writer who can make complex ideas sound sharp and clear • High taste in content; you can tell the difference between a useful post and slop • Extremely detail-oriented • Fast learner who can operate with incomplete information • High agency: when something is unclear, you try to figure it out before escalating • Organized and reliable; you do what you say you will do • Curious about startups, AI, retail, operations, software, or B2B marketing • No ego about manual work; the best automation starts by deeply understanding the manual process Nice to Have • Experience posting on LinkedIn, writing blog posts, or creating content for a company or founder • Familiarity with SEO, GEO, keyword research, or tools like Google Search Console, Ahrefs, Semrush • Experience with Excel, Google Sheets, Airtable, SQL, or basic data analysis • Prior startup, retail, operations, consulting, or customer-facing experience • Interest in AI tools and workflow automation • Ability to work in person in San Francisco You’ll Learn • How an early-stage B2B startup operates • How customer workflows become software products • How AI is applied to real operational problems • How content and distribution drive startup growth • How SEO and AI search visibility work in practice • How to work directly with founders and customers To Apply Send your resume and a short note answering: • Why are you interested in Scout? • Share one example of something you wrote, posted, organized, researched, or improved. • Pick one retail, AI, or operations trend you think is underrated and explain why in 3–5 sentences.