JOB SUMMARY: This role is in a Community Health clinical site setting; working on a team of committed professionals supporting Physicians, Nurse Practitioners and Nurses, while also providing patient care and administrative duties necessary to deliver quality patient care to a diverse and vulnerable population. This employee will work as part of the PCMH team with the following essential duties and responsibilities include the following: Essential duties and Responsibilities include the following: • Provide full-cycle appointment management for clinic site (patient follow-up and drop-in appointments, specialty services and testing) to optimize clinic patient hours. • Document all services in eClinical Works (EMR) system. • Manage all front office tasks including; basic intake and collection of patient demographics, insurance information, privacy practice forms, its collection and management, faxing, and filing. • Referral coordination with patient contact for date of appointment. • Insurance verification on all patients requesting a visit. • Ensure all registration information is completed and updated accurately at the time of each appointment. • Responsible for printing pre-visit planning in preparation for huddle. • Follow all Federal, State and City regulations and guidelines regarding to medical clinic operations. • Responsible for understanding CFH’s Medical Clinic Policy and Procedures. • Assist in taking medical histories, vital signs, recording height and weight at Nurse Manager/Provider request. • Performs phlebotomy and collects lab specimens, as requested, using appropriate protocols, such as infection control. Logs information into EMR/vendor system, labels, and routes lab specimens according to standard procedure. • Ensures that results are received on all lab specimens submitted. • Maintains order and cleanliness of examination rooms. • Ensures medical supplies are maintained and reordered. • Disposes of expired supplies according to procedures. • Performs equipment checks and completes required logs; which may include refrigerator logs, eyewash logs, sample medication logs, AED, and other required checks/logs. • Liaise with laboratory and pharmacies as directed by provider and Nurse Manager. • Performs monthly NYSDOH Article 28 policy walkthroughs. • Submits work orders as indicated upon completion of Article 28 walkthrough. • Assist with change of simple dressings, check urine for glucose and ketones and other tests as directed by Nurse Managers and provider staff. • Perform EKG exams. • Point-of-care testing as directed by the provider (HIV, Hep C, additional CLIA waived tests). • Perform all required point of care proficiency tests. • Perform lot specific Quality Assurance checks and log all results on all point of care testing. • Report issues or challenges to provider(s), Nurse Managers and Director of Practice Management. JOB QUALIFICATIONS: Educational Requirements: • AA degree preferred, High School Diploma required • Medical Assistant • Basic Life Support Certificate required. Experience: • 1-2 Years of experience as MA with medical office experience preferred. • Ability to communicate effectively with multicultural and language-deficit patients. • Effective interpersonal and communication skills • Proficiency in Microsoft Outlook, Excel, and Word • Excellent telephone etiquette • Bilingual-Spanish preferred • Experience using eClinical is a Plus! Pay: $25.46