eDiscovery / RelativityOne Consultant KeenLogic is seeking an eDiscovery / RelativityOne Consultant to support an established in-house eDiscovery program for the U.S. House of Representatives. This position will support the transition from a contractor-managed Relativity server environment to a government-owned RelativityOne instance while providing ongoing day-to-day eDiscovery support to House Committees. The ideal candidate will have solid eDiscovery knowledge, strong customer service and problem-solving skills, and experience supporting eDiscovery technology and operations. This position will serve as a backup to the program’s primary processing expert while supporting both technical operations and House users. Mid-level eDiscovery experience is desired; however, junior-level candidates with a strong foundation and desire to learn may also be considered. Position Details • Contract Length: Initial engagement through the end of the current Congress, with the potential for two one-year option periods • Schedule: Part-time; average weekly hours are anticipated not to exceed 20 hours • Hours: Hours may vary based on program needs and consultant expertise, with seasonal reductions anticipated in October and December • Location: Washington, DC • Client: U.S. House of Representatives Required Qualifications • Solid knowledge of eDiscovery processes and workflows • Experience supporting eDiscovery technology and operations • Knowledge of Relativity/RelativityOne and the ability to support data processing, troubleshooting, and day-to-day platform operations • Strong customer service and problem-solving skills • Ability to provide technical support to users with varying levels of eDiscovery and technical knowledge • Strong written and verbal communication skills • Ability to develop and maintain user training materials and process documentation • Ability to learn new processes and technology quickly • Ability to effectively assimilate into and support the House community • Ability to work independently and collaboratively in support of an established eDiscovery program Experience Level • Mid-level eDiscovery experience is desired • Junior-level candidates with solid eDiscovery knowledge and a strong desire to learn may also be considered • The consultant will serve as a backup to the program's primary processing expert, with responsibilities potentially expanding based on the needs of the House Job Expectations • Provide responsive, customer-focused support to House Committees using the RelativityOne platform • Support established eDiscovery processes and workflows • Assist with electronic data processing and troubleshooting • Provide day-to-day technical and user support within RelativityOne • Support RelativityOne administration and technical operations as needed • Serve as backup support to the program's primary processing expert • Develop an understanding of the House community and the needs of Committee users • Work collaboratively with internal House staff and other program resources • Help ensure continuity and minimize disruption as technical eDiscovery functions transition from a contractor-managed environment to the House's RelativityOne environment • Support the continued development of a sustainable in-house eDiscovery operating model Key Responsibilities • Provide day-to-day eDiscovery and RelativityOne support to House Committees • Support data processing and troubleshoot eDiscovery and platform-related issues • Respond to user questions and provide customer service and technical assistance • Support House RelativityOne administration and technical operations as needed • Continue the refinement and execution of established eDiscovery program objectives and workflows • Develop, update, and maintain user training materials and documentation • Support continuity of eDiscovery operations during the transition from the current contractor-managed Relativity environment to the government-owned RelativityOne instance • Work with internal staff to identify and resolve technical and operational issues • Help establish and maintain sustainable processes for ongoing in-house eDiscovery operations • Serve as backup to the program's primary processing expert • Perform additional eDiscovery support activities based on the evolving needs of the House program