*Please be advised the job position is located in the City of Industry, CA. This position is full-time and ON-SITE.* • The E-Commerce Account Manager will be responsible for driving the growth, optimization, and performance of Sunny Health & Fitness’s digital sales channels. This includes managing product listings, promotions, performance metrics, and day-to-day operations across our Shopify DTC website and third-party e-commerce marketplaces such as Amazon and Walmart.com. You will play a key role in improving conversion, profitability, and customer experience. Key Responsibilities Channel Management • Own the daily management and optimization of e-commerce platforms including Shopify, Amazon, Walmart.com, and other digital marketplaces. • Ensure accurate, compelling, and SEO-optimized product listings (titles, descriptions, images, A+ content, and more). • Manage product launches, pricing updates, and promotional calendars across platforms. Sales & Performance Optimization • Analyze and track key performance metrics (traffic, conversion rate, sales, margins, return rate, etc.) to identify growth opportunities. • Regularly audit site and marketplace listings for accuracy, visibility, and best practices. • Monitor and improve customer ratings, reviews, and overall experience. Inventory & Fulfillment Coordination • Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays. • Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking. Promotions & Campaign Execution • Collaborate with internal marketing and paid media teams to plan and execute promotions, ad campaigns, and email strategies aligned with channel goals. • Optimize product visibility through strategic use of platform tools (e.g., Amazon ads, Shopify apps, coupons, deals). Marketplace Operations • Maintain platform compliance and resolve any account health, policy, or listing issues proactively. • Stay current on platform updates, algorithm changes, and emerging tools or trends. Cross-Functional Collaboration • Work closely with creative, marketing, product, and customer service teams to align messaging, resolve issues, and improve the end-to-end digital shopping experience. Qualifications • Bachelor’s degree in Marketing, Business, E-Commerce, or related field • 2–4 years of experience in e-commerce account management, digital merchandising, or online marketplace operations • Hands-on experience with Shopify, Amazon Seller/Vendor Central, and other major e-commerce platforms • Strong analytical skills and experience working with data platforms (Google Analytics, Excel, Looker, or similar) • Knowledge of SEO best practices and digital conversion optimization • Highly detail-oriented with a strong sense of ownership and urgency • Experience in fitness, consumer goods, or DTC e-commerce a plus Benefits • Medical, Dental, Vision Insurance: Company covers 80% for employees only. • Life Insurance: Fully covered by the company • 401k Dollar for Dollar matching up to 3%, eligible to enroll after one full year with the company. 100% fully vested • Sick Paid Leave • 7 Paid Holidays (Eligible after probation period) • Accrued Vacation • Company provides discounts for fitness equipment for our employees