Bizowie is seeking a full-time, Technical Business Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform. Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities. Job responsibilities include: • Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements • Demonstrate product knowledge by completing complex and varying project work • Diagnose, research and analyze customer issues and requests • Stay current on new system releases and functionality • Create product specifications that serve as a blueprint for the development team to build out new features or functionality • Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment • Demonstrate ability to document customer facing materials for new features and functionality • Showcase abilities to collect, document and execute on customer's complex business requirements as it relates to implementing our ERP Qualifications: • 2+ years experience in an analytical role • Self-starter with the ability and willingness to learn complex products and business processes • Exceptional critical thinking skills • Excellent time management and project planning skills • Proven ability to execute on assigned tasks with 100% on time completion score • Highly technically adept, experienced with web applications • Excellent verbal and written English communication • Experience with accounting concepts, manufacturing/distribution is a plus • Forward thinker who consistently works to streamline and better orchestrate process Location: • Remote, US