Champtires is searching for a full time sales associate for our West Mifflin tire sales and service center. Job Duties Include: • Learn Champtires’ business and keep current with tire industry and seasonal trends in order to provide customers with the best service. • Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information. • Provide excellent customer service in person, on the phone and in email communications. • Proactively work to resolve customer questions and sell tires. • Document customer information, sales, issues and returns as required. • Follow up with customers as needed. • Follow all policies and procedures as outlined by management. Minimum Qualifications • High School graduate or equivalent required (college degree preferred). • Minimum of six months of customer service and/or call center experience. • Ability to work on Saturdays is required. • Ability and willingness to learn the tire business required, previous tire industry experienced preferred. • Computer proficiency required, including knowledge in Microsoft Excel. • Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required. • Must demonstrate good organizational and written and oral communication skills. • Ability and willingness to keep work station and customer reception areas neat and clean are required. • References will be checked. • Background check will be performed. About Champtires Champtires is a national e-commerce retailer that specializes in selling premium used tires as well as new tires. Founded in 2009, Champtires also operates brick-and-mortar locations in the Pittsburgh-area and is growing. Job Type: Full-time Pay: From 22.00-25.00 per hour+commission opportunities. Expected hours: 40+ per week Benefits: • 401(k) matching • Dental insurance • Employee discount • Flexible schedule • Life insurance Schedule: • 8 hour shift • Day shift • Monday to Saturday Ability to Commute: • West Mifflin, PA 15122 (Required) Work Location: In person