MAINTENANCE SUPERVISOR Reports to: Property Manager FLSA Status: Non-Exempt (Hourly) Position Overview Join our team at Brentwood Apartments and make a difference! We're seeking a skilled and dedicated Maintenance Supervisor to help preserve the beauty and functionality of our property. In this role, you'll ensure residents enjoy a comfortable, well-maintained community while leading the maintenance, custodial, and grounds teams. Key Responsibilities • Manage inventory, ordering, and delivery of supplies and equipment for maintenance, custodial, and grounds teams, under the direction and approval of the Property Manager • Respond promptly to work order requests, make-readies, and related tasks • Schedule and perform preventative maintenance • Ensure OSHA standards and company safety policies are followed at all times • Fulfill on-call responsibilities • Schedule and directly supervise all in-house and/or vendor work • Schedule product review appointments to avoid "drop-in" sales calls • Research and evaluate current and potential products used in community maintenance and upkeep • Analyze and resolve work problems, or assist team members in solving them • Initiate or suggest plans to motivate the team toward work goals • Maintain the supply and upkeep of all Company-required tools • Report unusual or extraordinary circumstances regarding the community or residents • Maintain consistent communication with vendors/contractors on scheduling, billing, vendor relations, and certificates of insurance • Ensure required community uniform, professional appearance, and attitude are maintained by all maintenance, custodial, and grounds personnel • Respond courteously and efficiently at all times • Maintain thorough knowledge of company policies and procedures • Seek educational opportunities and self-improvement for personal growth and development Supervisory Responsibilities • Carry out supervisory responsibilities in accordance with Company policies and applicable laws, including planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; and addressing and resolving complaints Requirements • High school diploma or GED, plus 3–5 years of related experience/training, or an equivalent combination of education and experience • Valid driver's license with the ability to drive to daily activities • Experience managing a diverse workforce; ability to manage conflict, provide direction, and drive results through staff performance management • Ability to read and interpret safety rules, operating/maintenance instructions, and procedure manuals; ability to write routine reports and correspondence • Ability to communicate effectively with customers one-on-one or in groups • Ability to apply common sense to carry out detailed instructions and resolve standardized problems involving a few concrete variables • HVAC certification required • Ability to frequently sit, stoop, kneel, crouch, or crawl; frequently lift/move up to 50 lbs and occasionally over 100 lbs; ability to climb ladders Position Details • Job Type: Full-time • Work Location: In person — Brentwood Apartments, Conway, AR • Benefits: 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Referral program • Vision insurance