The Role: As AI Deployment Strategist , you’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion. You will: • Support the F2 sales process by joining prospect and client calls to address technical product questions • Own customer due diligence : complete InfoSec questionnaires, and continuously improve our DDQ knowledge base • Audit reports generated by users, flag issues to engineering, and support customers in getting value from our AI • Prompt engineering : create natural language prompts tailored to customer needs to ensure accurate, relevant report output • Deliver light technical implementations , such as configuring SSO or provisioning custom data retention policies • Ensure CRM hygiene : maintain clean, structured data to help the customer success and sales teams scale effectively • Be the voice of the customer to the engineering team— providing real feedback that helps improve the product Who You Are You’re a versatile operator who can translate between engineers and customers. You know how to handle enterprise buyers, explain complex systems clearly, and work cross-functionally to deliver high-impact outcomes. • Experience prompting and working with LLMs and AI SaaS tools • Familiarity with enterprise information security concepts and due diligence processes • Strong communicator who is commercially minded , customer-obsessed, and tech fluent. You can explain complex concepts to non technical audiences • Ability to project manage complex workflows and technical deliverables without writing production code • Strong on keyboard skills, technically sharp, and eager to find a path to leveling up your coding skills • Based in NYC — we believe the best work is done together, in person at our beautiful corporate HQ in NYC. You’ll have flexibility to work remotely at least 1 day per week. Nice to Haves • Prior experience reviewing or writing investment memos or working as an investment analyst is a big plus • Previous roles in technical sales, solutions engineering, customer success, or AI implementation • Familiarity with reporting tools, natural language outputs, or unstructured document processing