In this role you will... • Embed yourself into the client workflow to identify problems and oportunites • Build the team of forward deployed engineers • Develop solutions using Rebolt to automate phone calls, email, and messaging systems • Lead technical implementations and ensure smooth integration with customer systems and data sources • Build custom integrations connecting our platform to freight management systems, CRMs, and databases • Provide technical guidance throughout the customer lifecycle from onboarding to ongoing optimization • Collaborate with engineering to feed customer insights back into product development You will be a perfect fit if you... • Have engineering background with strong problem-solving and analytical skills • You’re proficient in Python and Typescript • Have experience with APIs & integrations including REST, GraphQL, OAuth, and JWT • Can translate complex technical concepts into clear language for customers and stakeholders • Have a customer-centric mindset You will be an exceptional fit if you also... • Are adaptable and thrive in fast-paced, evolving tech environments • Have worked with AI solving company problems • Can diagnose technical issues a ship fixes quickly What it means to join the team: • Autonomy to "just ship it" • Modern tech stack • Honest and low-ego • Ownership of problems and solutions