Position Overview: We are seeking a knowledgeable and customer-focused Retail Salesperson to join the Mission 94 Team. The Salesperson will play a vital role in assisting customers with their firearms and shooting accessory needs, providing expert guidance, and ensuring a positive shopping experience. The ideal candidate will have a strong understanding of firearms, accessories, and related regulations, along with excellent communication skills and a passion for delivering outstanding customer service. Responsibilities: • Customer Assistance: Greet and engage customers in a friendly and approachable manner. Listen to customers' needs, answer their questions, and offer expert advice on firearms, ammunition, accessories, and related products. • Product Knowledge: Demonstrate an in-depth understanding of various firearms, their specifications, features, and applications. Stay informed about the latest industry trends, products, and regulations to provide accurate information to customers. • Sales and Recommendations: Assist customers in selecting the right firearms and accessories based on their preferences, needs, and intended usage. Provide recommendations, explain product differences, and offer alternatives when necessary. • Inventory Management: Maintain a well-organized and visually appealing store display. Monitor inventory levels, restock shelves, and ensure that products are properly labeled and priced. • Background Checks and Regulations: Guide customers through the necessary paperwork and background check processes required for firearm purchases. Ensure compliance with federal, state, and local laws governing firearm sales. • Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and addressing any concerns promptly and professionally. Create a positive and welcoming atmosphere that encourages repeat business. • Point of Sale Transactions: Process sales transactions accurately and efficiently using the store's point of sale system. Handle cash, credit card payments, and maintain proper documentation. • Firearm Safety: Promote firearm safety by educating customers on safe storage, handling, and transport practices. Emphasize the importance of responsible firearm ownership. • Upkeep and Maintenance: Keep the store environment clean, organized, and presentable at all times. Assist with general maintenance tasks as needed. • Collaboration: Work collaboratively with fellow sales team members, management, and support staff to achieve sales goals and maintain a smoothly running store operation. Qualifications: • High school diploma or equivalent (Associate's degree or relevant certifications preferred). • Strong knowledge of firearms, ammunition, and shooting accessories. • Familiarity with federal, state, and local regulations pertaining to firearms sales. • Excellent communication and interpersonal skills. • Customer-centric mindset with a friendly and helpful attitude. • Sales experience in a retail environment is a plus. • Attention to detail and accuracy in handling transactions. • Ability to multitask and thrive in a fast-paced retail setting. • Responsible and ethical conduct when dealing with firearms and customers. • Ability to stand for extended periods and lift moderately heavy objects. #ZR