• Provide friendly, professional, and personable customer service. • Report any type of suspicious behavior to the office or notify the police, if necessary. • Gate personnel will remain alert at all times, ensure that all vehicles entering the property are identified as residents or bonafide guests or vendors. • Assist residents in emergency situations. • Keep a log of all activities and provide the same daily to the Community Association Manager. See the Gate Manual for more details. • Notify residents when guests arrive, issue guest parking passes, with dates and unit number clearly identified. • Work as a team with the Concierge, Property Manager, Maintenance Team, Gate Supervisor, etc. • Safely and successfully perform the essential job functions consistent with RPM’s internal procedures and policies as well as all related employee handbooks and training/safety manuals. • This is a summary of the requirements, essential functions, and duties of the position. Other duties may be assigned, when necessary, by the Board of Directors, Property Manager, or Gate Supervisor.