Weekdays, 1st Shift! General Description This position provides clerical and medical record support for the Outpatient and Substance Abuse Services and assists with back-up reception and patient scheduling. Qualifications • 1-2 years of prior reception or customer service at the key-holder or supervisory level OR 2-3 years centralized customer service experience required • High school diploma or GED required • Office management certification or course-work in related programs preferred • Prior experience in medical record principles and practice preferred • Bilingual preferred