Department: Operations Reports to: Floor Managers / General Manager Position Summary: Provide excellent service to all guests at Slater’s 50/50 Major Responsibilities: Primary duties and responsibilities include but are not limited to the following: • Greet and welcome guests – be the “face” of Slater’s 50/50. • Walk guests to their table or take their name for the waiting list. • Explain Slater’s 50/50 menus, specifically the 50/50 Burger. • Quote accurate wait times and be sure each guest waiting gets a pager. • Control the pace of the seating, rotate server sections to optimize service. • Answer all phone calls promptly and properly. • Take all to-go orders accurately and promptly. • Deliver bill to to-go guests, collect payments, and be responsible for turning payments over to Slater’s 50/50. • Be completely competent with POS system. • Control the use of promotions, compensations, and discounts with each of their guests, accurately recording and submitting all correct receipts. • Be able to build rapport with guests, have a constant smile, keep a positive attitude, and take the initiative to stay busy and contribute to the overall success of the restaurant. • Provide guests with any and all items needed while visiting Slater’s 50/50. • Keep assigned section and entire work area neat and clean including bussing tables, wiping tables and chairs, sweeping/cleaning floors and rugs. • Make sure all menus are wiped down, free of spots or stains and are in good shape over-all. • Make sure all entry doors are clean, free of debris, and inviting. • Keep the men’s/women’s restrooms clean as appropriate by gender. • Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated patrons. • Understand all dining area and kitchen service procedures. • Follow all safety and sanitation policies. • Clock in and out as required by your shift and take breaks as required by policy. • Be aware of, and abide by all Slater’s 50/50 policies, procedures, rules and regulations. • Report to the General Manager and other supervisors as directed. • Follow all safety and sanitation policies. • Have extensive knowledge of current menu. • Perform any other job duties as assigned. Essential Requirements: • Adequate skills and experience to perform job duties • Food handlers card • Able to stand for 8 hours - walks and stands during entire shift. • Able to communicate with team members