**Job Title:** Auto/Truck Maintenance Service Center Manager **Location:** Rocky Mount, NC **Job Description:** We are seeking an experienced and dedicated Auto/Truck Maintenance Service Center Manager to oversee the daily operations of our service center located in Goldsboro, NC. The ideal candidate will possess a strong background in automotive or truck maintenance, along with exceptional leadership and customer service skills. **Key Responsibilities:** - Manage and coordinate all service center operations, ensuring high standards of service and customer satisfaction. - Lead and motivate a team of technicians and support staff, promoting a positive and collaborative work environment. - Monitor and manage financial performance, including budgeting, expense control, and profitability. - Develop and implement effective service strategies to maximize efficiency and productivity. - Ensure compliance with all company policies, safety regulations, and industry standards. - Build and maintain strong relationships with customers, addressing any issues or concerns promptly and effectively. - Oversee the scheduling of repairs, maintenance activities, and the ordering of parts and supplies. - Implement training programs to keep team members updated on the latest automotive technologies and service techniques. **Qualifications:** - Proven experience in automotive/truck maintenance management or a similar role. - Strong leadership abilities with experience in supervising and developing a team. - Excellent customer service and communication skills. - Ability to analyze and improve financial performance metrics. - Familiarity with industry-specific software and tools. - Strong organizational and problem-solving skills. - A valid driver’s license is required. **Education and Experience:** - High school diploma or equivalent; additional automotive or trade certifications are a plus. - A minimum of 5 years of experience in automotive or truck service center management is preferred. **Why Join Us:** - Competitive salary and benefits package. - Opportunity to work in a dynamic and rewarding environment. - Career growth and development opportunities. - Be part of a company committed to quality and customer satisfaction. If you are a results-driven professional with a passion for the automotive industry and a knack for leadership, we invite you to apply for this exciting opportunity. Join our team and help us drive innovation and excellence in automotive service.