Doral Health and Wellness is seeking a Medical Receptionist to join our collaborative, patient-centered team. The ideal candidate will be experienced, reliable, and fluent in Haitian Creole, with a strong commitment to providing compassionate and efficient front-desk service. Key Responsibilities: • Greet and assist patients in a courteous and professional manner • Answer phone calls, schedule appointments, and manage calendars for providers • Verify patient information, insurance coverage, and collect necessary documentation • Coordinate referrals, procedure scheduling, and follow-up appointments • Maintain and update accurate patient records in the EMR system • Handle incoming and outgoing communications, including email and fax • Ensure the reception area is clean, organized, and welcoming • Uphold patient confidentiality and comply with HIPAA regulations Qualifications: • 2–3 years of experience in a medical office or healthcare setting • Proficiency with EMR systems and general office software • Strong communication, interpersonal, and organizational skills • Ability to multitask in a fast-paced environment • Fluency in Haitian Creole is required Compensation & Benefits: • Pay: $20–$22 per hour (based on experience) • Health, Dental, and Vision Insurance • Paid Time Off and Holiday Pay • 401(k) Retirement Plan • $100,000 Life Insurance Coverage • Life and Disability Insurance • Additional Employee Benefits Included If you're a bilingual, detail-oriented professional who thrives in a busy clinical environment, we encourage you to apply and grow with a mission-driven healthcare team.