At Doral Health & Wellness, we are a state-of-the-art, multi-specialty healthcare organization proudly serving the Brooklyn community. Our mission is to provide compassionate, patient-centered care through innovative and accessible healthcare services. As we continue to expand our care management initiatives, we are seeking a dedicated Medical Assistant to support our Remote Patient Monitoring (RPM) Program. This is an excellent opportunity for a compassionate, organized, and technology-savvy Medical Assistant who is passionate about improving patient outcomes through proactive care coordination and remote monitoring. Responsibilities • Support patients enrolled in the Remote Patient Monitoring (RPM) program. • Educate patients on the use of remote monitoring devices and ensure proper setup. • Monitor incoming patient health data and escalate abnormal findings to the clinical team. • Conduct outbound calls to engage patients, provide follow-up, and encourage compliance with monitoring protocols. • Document patient interactions accurately in the electronic medical record (EMR). • Coordinate with providers, nurses, and care management staff to ensure timely patient care. • Assist with scheduling follow-up appointments and addressing patient questions. • Maintain compliance with HIPAA and all organizational policies and procedures. Qualifications • High school diploma or equivalent required; Medical Assistant certification is required. • Minimum of 1 year of experience as a Medical Assistant, preferably in primary care, care management, or chronic disease management. • Experience with Electronic Medical Records (EMR). • Excellent communication, interpersonal, and customer service skills. • Strong organizational skills with exceptional attention to detail. • Comfortable using technology and educating patients on medical devices. • Bilingual (English/Spanish) is required. Benefits • Competitive Pay – $27.00 per hour • Health, Dental, and Vision Insurance • Paid Time Off & Paid Holidays • Life & Disability Insurance • 401(k) Retirement Plan with Company Match • Ongoing Training and Career Growth Opportunities • Supportive, Mission-Driven Team Culture If you are passionate about improving patient care through innovative healthcare solutions and enjoy working with patients in a collaborative environment, we encourage you to apply and become part of the Doral Health & Wellness team.