Room Attendant Position Summary The Room Attendant is responsible for maintaining a clean, sanitary, comfortable, and inviting environment in all guest rooms and assigned areas. This position plays a key role in creating a positive guest experience by ensuring rooms are cleaned to the highest standards and ready for guest occupancy on time. Key Responsibilities Guest Room Cleaning & Preparation - Clean guest rooms, bathrooms, corridors, and service areas according to hotel and brand standards. - Make beds, change linens, dust furniture, vacuum carpets, and clean floors. - Replenish amenities, towels, and supplies in guest rooms. - Empty trash, replace liners, and ensure proper disposal of waste and recyclables. - Report any maintenance issues, damages, or missing items to the Supervisor immediately. Guest Interaction & Service - Greet guests courteously and respond promptly to their requests. - Maintain guest privacy and confidentiality at all times. - Deliver extra amenities and supplies upon request, following hotel procedures. - Handle guest property with care and report any lost-and-found items according to policy. Safety & Compliance - Follow all safety and sanitation policies including proper use of cleaning chemicals, PPE, and equipment. - Comply with OSHA, hotel, and departmental safety standards. - Report any hazards, accidents, or incidents to the Supervisor or Manager immediately. - Use wet floor signs and other safety indicators when performing cleaning duties. Teamwork & Communication - Work cooperatively with housekeeping and maintenance teams to ensure smooth operations. - Attend daily briefings and participate in ongoing training programs. - Follow shift assignments, checklists, and cleaning schedules provided by the Supervisor. - Assist co-workers and support team efforts to meet daily cleaning goals. Qualifications - Previous experience in housekeeping or janitorial work preferred but not required (training provided). - Ability to work independently with attention to detail and efficiency. - Good communication and customer service skills. - Ability to maintain a positive attitude in a fast-paced environment. - Must be available to work weekends, holidays, and variable shifts. Physical Requirements - Ability to lift, push, and pull up to 30 lbs. - Frequent bending, kneeling, and stretching. - Able to stand and walk for extended periods during an 8-hour shift. - Comfortable working with cleaning chemicals and equipment. Core Competencies - Reliability & Punctuality - Attention to Detail - Teamwork - Safety Awareness - Guest Service - Professionalism Pay rate: $26.00/hr