POSITION SUMMARY This position is responsible for investigating, resolving, and appealing denied medical insurance claims to maximize revenue and minimize outstanding accounts receivable. This role requires a strong understanding of insurance guidelines, billing codes, and medical documentation standards. ESSENTIAL DUTIES AND RESPONSIBILITIES • Process denied claims and follow up with insurance companies to resolve discrepancies or reimbursement issues. • Audit patient charts to confirm proper coding and documentation for billing accuracy. • Read, analyze, and interpret Explanation of Benefits (EOBs) to determine next steps for claim resolution. • Ensure all denials are submitted with complete and accurate information. • Ensure that denials are worked on daily and assist with tasks as assigned. • Process electronic and paper payment postings efficiently and accurately. • Communicate regularly with administrative and clinical staff, preparing detailed reports for administration as needed. EDUCATION AND/OR EXPERIENCE • High school diploma or GED required • Two years of medical denial experience required • Previous experience accessing insurance portals • Proficient in Microsoft Excel and EMR systems, eCW preferred • Strong analytical and communication skills with exceptional attention to detail Why Join Us? Benefits Include: • 401(k) retirement plan • Medical insurance • Dental insurance • Vision insurance • Health Savings Account (HSA) • Life insurance • Paid Time Off (PTO) • Uniform allowance • Additional supplemental plan available as well! Position Type: Full-Time