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The job in short
Clinic patient ambassador greeting patients and monitoring patient flow.
Insurance
Details
- Found
- 22 d ago · posted 2026-10-03
- Location as listed
- Dallas, TX, US
- Role
- Patient Services / Front Office
- Source
- The company’s own careers site
Full description
Bold. Purpose‑Driven. Heart‑Led. Join an organization where compassion is our culture, community is our calling, and YOU are valued at the center of it all!
What this means FOR YOU:
• PTO accrual that starts on Day ONE
• 8 Observed Holidays
• Comprehensive Medical, Dental, and Vision Insurance
• Basic Life Insurance PAID by employer
• Short‑Term Disability Insurance Coverage PAID by employer
• 401(k) Retirement Plan with up to 5% employer match – 100% vested from day one.
• The Difference Card – LBU funds part of your deductible for eligible in-network medical expenses.
What you WILL DO:
As an Ambassador, you will serve as the welcoming, supportive, and highly visible first point of contact for patients, visitors, and guests. You will create a positive experience from the moment individuals enter the clinic by offering warm greetings, clear guidance, and a calm, service‑oriented presence. You will actively monitor patient flow, track dwell times, and identify barriers that impact access or efficiency. In this role, you will troubleshoot issues in real time, support front‑end operations, and help ensure that every patient’s journey through the clinic is smooth, informed, and centered on exceptional service.
Who YOU ARE:
• You have a bachelor’s degree in healthcare administration, business, public health or related field preferred.
• Healthcare or customer-facing experience preferred.
• Bilingual Spanish/English is preferred.
• You maintain required immunizations & medical testing in alignment with organizational policy.
• Must be willing to travel between different clinic locations (DALLAS AREA).
Join us today!
LBU Community Clinic is where compassion and community come together, delivering accessible, family‑centered care that truly makes a difference. Our mission—growing healthy, together—creates a warm, dignified environment where every patient is valued and supported. Joining this team means stepping into a purpose‑driven culture built on heart, equity, and meaningful impact. Join the movement today!
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