At HouseCalls Home Care, we believe every caregiver deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart. We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team. We provide high-quality, in-home care services that support seniors and individuals with healthcare needs in the comfort and safety of their homes. Position Overview We are looking for a professional, organized, and caring individual who is passionate about improving patient outcomes and supporting families in need of quality home care services. Compensation & Benefits • Competitive pay: $24/hour (based on experience) • Health, Dental, and Vision Insurance • Life and Disability Insurance • Paid Time Off (PTO) • 401(k) Retirement Plan • Parking Spot Provided • Career growth opportunities • Additional employee benefits available Key Responsibilities • Communicate with patients and families to assess care needs and provide ongoing support • Develop, coordinate, and manage individualized patient care plans • Schedule and coordinate appointments and services with healthcare providers • Educate patients and families on medications, conditions, and care instructions • Monitor patient progress and maintain accurate documentation • Collaborate with nurses, aides, and healthcare professionals to ensure quality care delivery • Maintain professionalism, empathy, and excellent customer service at all times Qualifications • Minimum 3 years of experience in care coordination, healthcare administration, or clinical practice • Bilingual in English and Bengali required • Strong communication, organizational, and multitasking skills • Proficiency in Microsoft Office and general computer systems • Ability to work in a fast-paced healthcare environment • Compassionate, dependable, and patient-focused mindset If you are passionate about helping others and want to grow with a supportive and mission-driven healthcare team, we encourage you to apply today.