Position Overview We are seeking a dependable, customer-focused professional to support both account management and local delivery operations. In this role, you will serve as a key point of contact for customers while ensuring timely, accurate deliveries and maintaining a high standard of service. The ideal candidate is organized, proactive, and committed to creating a positive experience at every interaction. Responsibilities • Build and maintain strong relationships with customers through responsive, professional communication. • Assist customers with account questions, order status updates, and general service needs. • Process deliveries accurately and ensure products arrive on time and in good condition. • Verify orders, load and unload items, and confirm delivery details as required. • Maintain a clean, safe, and organized vehicle in accordance with company expectations. • Collect payments or obtain required signatures and documentation when applicable. • Resolve routine customer concerns promptly and escalate issues when needed. • Accurately record delivery activity, customer interactions, and account updates. • Follow all traffic laws, safety procedures, and company policies while driving and handling products. • Support additional customer service or operational tasks as assigned. Qualifications • High school diploma or equivalent preferred. • Previous customer service, account support, route sales, or delivery experience is helpful. • Valid driver’s license with a clean driving record. • Ability to safely operate a delivery vehicle and navigate assigned routes. • Strong communication, interpersonal, and problem-solving skills. • Ability to lift, carry, and move packages or products as needed. • Basic computer or mobile device skills for order and account documentation. • Dependable, self-motivated, and able to manage time effectively. Preferred Traits • Customer-first mindset with a professional, courteous approach. • Attention to detail and commitment to accuracy. • Ability to work independently while remaining collaborative with team members. • Flexibility to adapt to changing schedules, routes, or customer needs. What We Offer • Competitive compensation. • Opportunity to work in a role that combines customer interaction with hands-on delivery work. • Supportive team environment. • Potential for growth and advancement based on performance. Additional Information This position requires professionalism, reliability, and a strong commitment to safety and customer satisfaction. Candidates should be prepared to work in a fast-paced environment where accuracy and service quality are essential.