We are seeking a customer-focused, organized, and service-oriented professional to join our team and help create an exceptional experience for current and prospective residents. In this role, you will serve as a key point of contact, supporting leasing activities, building strong relationships, and contributing to a welcoming community environment. Responsibilities • Respond to inquiries from prospective residents and provide accurate information about availability, pricing, amenities, and community features. • Conduct community tours and present homes and common areas in a professional, engaging manner. • Guide applicants through the leasing process from initial contact through move-in. • Prepare and complete lease documentation accurately and in a timely manner. • Maintain organized records of prospects, applications, and resident information in accordance with company procedures. • Follow up with prospects to answer questions, encourage conversions, and support occupancy goals. • Assist residents with questions, service requests, and general community information as needed. • Support marketing efforts, outreach initiatives, and resident events to promote community engagement. • Collaborate with team members to ensure a positive resident experience and smooth day-to-day operations. • Maintain a professional appearance and deliver excellent customer service at all times. Qualifications • Previous experience in leasing, customer service, sales, hospitality, or a related field is preferred. • Strong communication, interpersonal, and organizational skills. • Ability to manage multiple priorities while maintaining attention to detail. • Proficiency with basic computer systems, email, and property management software is a plus. • Professional, courteous, and solution-oriented approach to working with residents and prospects. • Ability to work effectively both independently and as part of a team. • Flexibility to work a schedule that may include weekends or varied hours based on community needs. Preferred Attributes • Strong customer service mindset with a genuine desire to help others. • Comfortable presenting information and building rapport with diverse audiences. • Ability to stay organized in a fast-paced environment. • Interest in contributing to a high-performing, resident-focused community. What We Offer • A collaborative and professional work environment. • Opportunities to develop customer service, sales, and property management skills. • The chance to make a meaningful impact on resident satisfaction and community success. If you are enthusiastic about providing exceptional service and supporting a vibrant residential community, we encourage you to apply.