POSITION SUMMARY The Housing Specialist provides housing support to participants in the Landlord Engagement and Mitigation Program. The incumbent will be able to cope with conflict, stress, and crisis situations through effective problem-solving and mediation skills. The Housing Specialist will be responsible for case management, resource linkages, and supporting households in growing tenancy skills. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: ● Coordination of services for client ● Gather documents needed to secure housing ● Locate housing opportunities in the community ● Liaise between client and landlord on housing process and stability ● Create action plan with client and conduct weekly in-home visits to monitor progress and offer solutions, as needed ● Maintain appropriate client files and complete documentation within the required timeframe ● Advocate for client’s voice and choice in housing process MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) ● High School Diploma ● Minimum 3 years’ experience with case management ● Knowledge of Coordinated Entry System ● Excellent communication skills (written and oral) ● Ability to work well in a team environment ● Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality ● Must be culturally/linguistically sensitive to populations served; ● Valid driver’s license ● CPR Certification, First Aid Certification PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.