AUBERGINE KITCHEN Cashier Front of House — Counter Reports To: Customer Service Manager / GM Shift: Monday- Saturday 9am-3:30pm Shifts include weekends | Closed Sundays Job Type: Full-Time & Part-Time Pay: $16 WHAT WE'RE LOOKING FOR • Full English fluency required — non-negotiable for this role; genuine warmth and hospitality instincts are the other non-negotiable. • Speed and accuracy in a high-volume environment; composure with difficult guests; curiosity to know the menu deeply. • 21+; prior customer-facing restaurant experience preferred, not required. • Completes Aubergine's onboarding program; Food Handler Certificate within 14 days of hire (company-supported). • Available 3–5 shifts/week incl. weekends/holidays (closed Sundays, Thanksgiving, Christmas, July 4th). • Able to stand/walk for extended periods and lift/push/carry up to 50 lbs. WHAT YOU'LL DO Guest Interaction & Order Accuracy • Greet every guest with genuine warmth, guide them through the menu confidently, and suggest add-ons based on what they're actually ordering. • Input every order into Toast POS accurately and efficiently; catch errors before they reach the kitchen; answer the phone professionally. Counter Standards & Guest Recovery • Keep the counter, display case, and self-service station clean, stocked, and visually professional at all times. • Own guest recovery when something goes wrong — stay calm, resolve it, escalate when needed, and follow up to confirm satisfaction. Team Contribution • Communicate clearly with the kitchen for order accuracy and smooth handoffs; support the floor during peak periods without being asked. • Night shift cashiers assist with closing duties: cleaning, restocking, and a full front-of-house check. BENEFITS Employee discount, PTO, referral program.