We are seeking a professional, friendly, and organized individual to join a busy pain practice as the first point of contact for patients and visitors. This role is essential in creating a welcoming experience, supporting efficient front office operations, and helping ensure smooth patient flow throughout the day. Responsibilities • Greet patients and visitors in a courteous, professional manner • Provide accurate information as appropriate • Schedule, confirm, and update patient appointments • Check patients in and out, verify demographic and insurance information, and collect required paperwork and co-pays/co-insurance • Maintain a clean, organized, and welcoming front desk area • Support patient registration, intake, and documentation processes • Coordinate with clinical and administrative team members to support daily operations • Handle sensitive information with discretion and maintain confidentiality at all times • Assist with scanning, filing, faxing, and other administrative tasks as needed • Provide excellent customer service and help address patient questions or concerns Qualifications • High school diploma or equivalent • Previous experience in a medical front office, reception, or customer service role preferred • Strong communication and interpersonal skills • Ability to multitask and stay organized in a fast-paced environment • Comfortable using computers, phone systems, and electronic scheduling or medical record systems • Professional appearance and demeanor • Ability to work well independently and as part of a team • Understanding of confidentiality and HIPAA compliance expectations Preferred Skills • Experience in a specialty medical office or pain management setting • Knowledge of insurance verification and patient registration processes • Familiarity with medical terminology • Strong attention to detail and accuracy What We Offer • A professional and supportive work environment • Opportunity to contribute to a patient-focused care team • Hands-on experience in a busy healthcare setting • Potential for growth and expanded responsibilities over time If you are dependable, patient-focused, and thrive in a fast-paced office environment, we encourage you to apply and become a valued part of our team.