Job Duties and Responsibilities: · Perform community outreach activities as directed. · Assist individuals and families with completion of applications for state funded health coverage, Covered California Plans, Patient Assistance Prescription Programs, and Cal Fresh (food stamp program) Program. · In reach to current uninsured health center patients for eligibility screening into various health coverage programs. · Complete logs and reports as required for outreach activities. · Assist individuals and their families with our sliding scale applications and re-certifications. · Ensure current knowledge base of any special funding for outreach programs. · Develop packets of materials for specific outreach programs. · Perform activities to include, but not limited to, presentations to school and community organizations and at work sites. · Other duties as assigned. Requirements Knowledge, Skills and Experience: · Ability to calculate figures and amounts such as discounts. · Ability to solve practical problems and deal with a variety of concrete variables. · Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form. · Exceptional people and telephone skills. · Must be able to multi task, while maintaining a courteous and pleasant attitude towards the public and coworkers. · Ability to adapt to various job duties and focus quickly. · Bilingual skills a plus. · Basic computer skills required. Education/Licensing/Training: · High School Diploma or Equivalent. · Covered California Enrollment Counselor Certification. · Medi-Cal and various state funded program certifications. Physical Demands: · Sitting: Up to 20% of the workday may be spent sitting. · Lifting: Lifting may include up to 25lbs. in moving equipment or assisting disabled patients. · Carrying: Up to 25% of the day may include carrying objects weighting up to 10lbs. · Pushing/Pulling: Up to 5% of the day may require pushing or pulling equipment, drawers, and carts. · Climbing: No more than 1% of the time may include climbing one flight of stairs. · Balancing: Up to 1% of the time may be required to use a footstool in retrieving supplies. · Stooping/Kneeling: Up to 5% of the workday is spent stooping or kneeling to open drawers. · Bending: Up to 25% of the workday may be spent in bending at the waist picking up charts and supplies. · Reaching/Stretching: Up to 3% of the time may require or stretching to retrieve equipment or documents. · Handling: Hand and wrist movement is required 50% of the workday in computer entry. · Fingering: Up to 50% of the workday involves typing in the computer, receiving and sending messages. · Feeling: Normal tactile feeling is required to perform all job duties. · Twisting: Up to 5% of the day may be required in retrieving supplies or equipment. · Talking: Average ability and fluency in English is required in communicating with patients, staff, and outside agencies. · Hearing: Average ability is required in answering the telephone and performing all job duties. · Seeing: Average ability is required to read and follow instructions and assisting patients. Personal/Relationships/Behavior: · Displays cheerful demeanor and makes positive comments when on duty. · Refrains from participation in harmful gossip, dysfunctional group interactions, and divisive behavior. · Displays courteous and professional behavior in all interactions with the public. · Works cooperatively with other staff members. · Displays flexibility in accepting, changing, or carrying out assignments. · Adheres to dress code expectations, including fragrance-free requirements. · Displays sensitivity in a multicultural environment. · Maintain patient and organizational confidentiality. Benefits • Medical, Dental and Vision Insurance • 401(k) with matching • Generous Paid Time Off, Personal Day, and Holiday packages • Flexible Spending Account Plan • Employee Assistance Program • Life/ADD insurance policy • Long Term Disability Insurance