Idaho Small Business Development Center is seeking a Small Business Support Specialist II. This is a part-time, no benefits position with an hourly rate of $27.00. Degree Requirement: Bachelor's degree in Business (or closely related field) from an accredited institution or equivalent combination of education and relevant professional experience required. Required Qualifications: • Experience with Microsoft Office (Word, Excel, and PowerPoint) • At least three years of small business ownership, management, lending, business consulting, or an equivalent combination of knowledge, skill, and experience. Responsibilities: • Provide administrative support for Idaho SBDC staff, including with department travel and department purchasing. • Provide customer service to clients, the public, the Idaho SBDC, Lewis-Clark State College, and other organizations. • File, scan, make copies, prepare and proof documents and correspondence, pick up and deliver mail to/from Lewis-Clark State College's mailroom. • Answer the phone and respond to e-mails, provide information, forward e-mails and calls, send out surveys, leave messages, and assist walk-in clients as needed. • When invited, assist Business Consultants with client projects concerning various business topics. • Maintain Center IC client database. Input new clients, narratives, trainings, impacts, student projects, and create reports. • Check calendars and confirm appointments and workshop attendance. • Use Microsoft Office programs, including Outlook, Word, Excel, Publisher, and also Canvas to perform duties. • Coordinate work with other staff, interns, and students. • Attend and participate in meetings and trainings related to the position. • Keep track of hours worked and input on state time card system. • When invited, observe and participate with experienced Business Consultant(s) during appointments with selected clients. • Analyze issues, identify opportunities, and help clients regarding business management, marketing, accounting, operations, planning, leadership, regulations, and other business operations. • Conduct research and work on projects in order to assist clients, such as helping clients with business plans, marketing plans, cash flow projections, and other business projects. • Develop, coordinate, and provide business training workshops as needed. • Help center meet Idaho SBDC annual goals including the following: Client Business Starts, Capital Raised, Jobs Created, and Sales Growth. • Maintain strict confidentiality of all client information. Application Procedure: Please upload the following documents • Cover Letter • Resume • Three Professional References This position is open until filled. Posting will remain open until a suitable pool of candidates is identified. This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/VETS employer.