Job Title Group Travel Specialist Department Parks Department Posting Date September 24, 2026 Closing Date for Resumes/Applications Open Until Filled Salary $19.00 - $22.00/Hourly Exempt/Non-exempt Non-exempt Status Part Time (Under 1499 hours) The Group Travel Specialist selects, plans, budgets, develops itineraries and executes three to four group tours annually, each lasting 5 to 8 days and approximately 30 local Day Trips each year. The ideal candidate is passionate about travel, experienced in group travel, detail-oriented, and capable of coordinating all aspects of the group tours, ensuring a seamless and enjoyable experience for participants. Essential Duties and Responsibilities The following duties are normal for this position. These are not to be construed as exclusive and all- inclusive. Other duties may be required and assigned. Destination Selection • Research and select appealing destinations and routes that align with the group's preferences and interests. • Stay updated on travel trends, popular attractions, and unique experiences. Vendor Coordination • Identify and contact all relevant vendors, including transportation providers, hotels, restaurants, tour guides, and activity organizers to negotiate contracts, rates, and payment terms to stay within budget. • Ensure all vendor arrangements meet quality and safety standards. Itinerary Development • Create detailed itineraries for each trip, including daily schedules, destination highlights, sample photographs and logistical information. • Include specific details for all stops, such as activity durations, meal options, and transportation schedules. • Ensure itineraries are accessible and clear for participants and incorporate contingency plans as needed. Trip Logistics and Management • Organize group transportation (e.g., buses, flights) and ensure smooth connections between destinations. • Handle participant special requests. • Provide participants with pre-trip information, including packing lists, travel tips, and emergency contact details. • Serve as the primary point of contact during trips to address any issues that arise. Budgeting and Record-Keeping • Develop and manage trip budgets, ensuring cost-effectiveness without compromising quality. • Maintain accurate records of trip expenses and vendor agreements. Post-Tour Analysis • Gather feedback from participants to identify areas for improvement. • Provide a summary report for each trip, including attendance, costs, and key insights for future planning. Core Competencies Operational Expertise: • Awareness of travel industry and current trends. • Creativity, attention to detail and ability to work independently. • Familiarity with travel booking platforms and tools. • Strong organizational and multitasking abilities. Financial Acumen: • Experience in budget preparation, financial analysis. Communication Skills: • Excellent written and verbal communication. • Ability to engage with a wide range of stakeholders, including staff, community members, and vendors. Customer Focus: • Commitment to delivering high-quality services to participants. • Strong problem-solving skills to address and resolve customer issues effectively. • Understanding and empathetic approach to working with older adults, ensuring their comfort and satisfaction. Minimum Training and Experience Required to Perform Essential Job Functions • Experience: Minimum 3-5 years of experience in travel planning, event coordination, or a related field. • Education: Bachelor's degree in hospitality, tourism, or a related field (preferred but not required). • Proficiencies: Standard business software and all Microsoft Office Suite applications. • A valid Missouri commercial driver's license is required Working Conditions • Work is primarily performed in an office setting during week days approximately 20 to 25 hours per week. • Flexibility to travel for multiple days and overnight occasionally to escort extended and some day trips. • Must be able to lift up to 25 pounds and perform tasks in various weather conditions. How to Apply Online employment applications can be accessed on our City Website: www.stcharlescitymo.gov The City of Saint Charles is an Equal Opportunity Employer and participates in E-Verify