JOB SUMMARY The Permit Technician is responsible for processing and issuing various City related permits in compliance with local regulations and building codes. This role involves working closely with contractors and property owners to ensure all required documentation is accurate and complete. The technician will also provide information on permitting processes, assist with permit applications, and maintain detailed records. Additionally, the position requires coordination with various departments to ensure timely approvals and inspections for construction and renovation projects. Strong attention to detail, excellent customer service skills, and a solid understanding of building codes and permitting software are essential. QUALIFICATIONS Education and Experience: High school diploma or equivalent, along with two years of experience in a building or planning department, including six months of experience in processing computerized building permit applications; or an equivalent combination of education and experience. Special Requirements: ICC Permit Technician certification is required or must be obtained within one year of employment. Bilingual in Spanish is preferred. Knowledge, Skills and Abilities: • Knowledge of modern office practices and procedures, familiarity with building plans, codes, ordinances and related terminology. • Knowledge of permitting software such as OpenGov or BluePrince, preferable. • Knowledge of the processes and procedures associated with the construction permitting process. • Strong attention to detail with a focus on ensuring data entry accuracy. • Skill in both written and oral communication. • Ability to provide excellent customer service. • Ability to quickly learn and apply departmental policies and procedures related to the acceptance and review of permit applications. • Ability to follow verbal and written instructions. • Ability to work with a wide variety of people, including industry professionals, internal staff, and the general public, as well as maintain composure under difficult circumstances. • Ability to complete tasks with multiple distractions. PHYSICAL DEMANDS The work is primarily sedentary, with occasional exertion of up to 10 pounds of force and/or frequent or constant negligible force to lift, carry, push, pull, or move objects, including the human body. Additionally, the following physical abilities are necessary: fingering, lifting, and speaking. BENEFITS The City of Conroe offers great benefits such as medical, dental, vision, and life insurance, retirement plan, employee assistance program, paid time off and free membership at the City's pool and recreation center facilities. Starting salary for this position is $22.02 hourly. The City of Conroe is an Equal Opportunity Employer Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safety-sensitive positions remain subject to random drug and alcohol testing after hire.