Job Title: The Lookout Service Staff Level I (Age 16+) Rate of Pay: $13.00/hr + Tips Shift: Full-Time or Part-Time, Seasonal Positions Variable AM/PM shifts Sunday through Saturday Weekends and holidays required FLSA Status: Non-Exempt/Hourly Interviewing begins late October/early November. Training begins late November ESSENTIAL DUTIES AND RESPONSIBILITIES • Greet guests in a friendly and courteous manner and explain any specials and/or promotions for guest awareness. • Knowledge of menu items and ingredients to educate guests and make recommendation. • Assist guests with inquiries in a timely manner • Develop guest relations through personalized experience • Take phone orders ensuring accuracy and timeliness of delivery or pick up. • Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. • Handle money in accordance with department policies and procedures. • Ensure safety measures and health code standards for food and beverage handling are upheld. • Consistently provides quality beverages for all guests. • Transport trays/plates throughout the work space which may weigh up to 40 pounds. • Deliver food and beverage items to guests. • Remain up-to-date on Hotel current events and the hours of operation of all food and beverage outlets. • Perform opening & closing side work duties on a daily basis. • Bus tables and ensure tables are reset in a timely manner and to Sundance standard. • Complete required paperwork including bar transfers and dry stock deliveries. • Stock items in proper location. QUALIFICATIONS • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or general education degree (GED); and a minimum of six months related experience or training; or equivalent combination of education and experience. • Must be able to use point-of-sale system. • Must possess or obtain a valid food handlers permit within 30 days of employment. • Regularly required to stand, walk, use hands, and lift/move up to 20 pounds (occasionally up to 50 pounds) • .Level I: Must be 16 years of age or older BENEFITS: • Employee discounts on dining and resort amenities