Discover the charm of 370 Lakeside Park, a stunning 500-acre park and campground that offers scenic views and a variety of recreational activities. We are looking for a Front Desk Attendant to be a primary point of contact for visitors, ensuring a warm and welcoming experience. Summary of Position As a primary point of contact for visitors, the Front Desk Attendant will play a crucial role in delivering exceptional customer service. The responsibilities will include answering phones, assisting visitors, ensuring smooth camper check-ins, processing campsite reservations, and aiding with rental equipment. This position offers a unique opportunity to enjoy the natural beauty of the park while working in both outdoor and indoor settings. Normal Shift: Varies 8am - 8pm (M-Sun) Key Duties and Responsibilities • Clearly and effectively communicate with customers both in person and over the phone. • Provide assistance or direction as necessary to enhance the enjoyment of visitors. • Inform and educate visitors about policies, procedures, amenities, programs, and park rules. • Assist with park programs and activities. • Perform cashier functions and operate point-of-sale. • Manage check-ins and reservations. • Assist with keeping proper record of occupied sites. • Assist customers with equipment rentals. This may require the ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. • Ensure Check-In Station is clean and properly stocked. • Ability to lift and/or move over 50 lbs. on a regular basis. • Maintain an effective working relationship with the general public and fellow employees. • Ability to work under conditions that require exposure to environmental factors, i.e., weather and hazardous situations, without posing a direct threat to the health and safety of self or others. • Operate various equipment related to assigned areas. • Performs all work in compliance with established City safety standards. • Performs other work as assigned. Qualifications or desired qualifications • First Aid and CPR/AED Certification (desired qualification) • Excellent customer service skills. • A friendly and welcoming demeanor. • Comfortable in a fast-paced environment. Apply today to become part of the 370 Lakeside Park team and help us deliver exceptional service in a breathtaking setting! All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.