Key Responsibilities: • This position will be stationed in Washington, DC with travel to Northern, VA area whenever staffing gaps or workload demands arise. Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]. • Deliver, pickup, and transport materials within, between, to, and from various departments. • Deliver office supplies. • Deliver within the building and other locations. Collect data for reports • Ensures Customer Service area is always staffed and provide back up for call outs. • Maintains records and files • Must have good working knowledge of postal regulations • Must have good working knowledge of computer basics • Provide problem resolution • May deal with difficult or irate customer periodically • Ensures equipment is in good working order, equipment maintenance • Interfaces with the client contact when required • Keeps manager informed of operational efficiencies and potential problems • May be required to work overtime periodically • Able to set priorities *Ability to travel and provide to all assigned work locations. • Must be flexible to adapt to changes • Must demonstrate leadership qualities Qualifications: High School diploma or equivalent (GED). Must have reliable transportation to travel to various client sites • Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures. • 1-3 years experience with Microsoft Office Software (Word, Excel, etc.). • Excellent customer service skills; must possess a "can do" attitude. • Excellent communication skills both verbal and written. • Ability to effectively work individually or in a team environment. • Competency in performing multiple functional tasks. • Attention to detail. • Ability to handle mail or hand cart, as well as flatbed. • Must be able to lift up to 50+ pounds.