Job Details: Job Location: 222 22ND AVE NORTH - NASHVILLE, TN, Salary Range: Undisclosed, HERITAGE MEDICAL ASSOCIATES  Licensed Practical Nurse  Department:  Neurology, Endo, Rhuem, Primary Care  Reports To: Department Manager  Location:  222  FLSA Status:  Non-Exempt         Heritage Medical Associates (HMA) is Middle Tennessee’s largest independent multi-specialty physician group, proudly serving patients since 1991. We are committed to protecting and advancing physician-led, patient-centered care through financial strength, operational discipline, and shared accountability. Licensed Practical Nurses provide patient support by delivering comprehensive, compassionate, and customized patient care — performing clinical, administrative, and clerical duties within Tennessee state scope of practice, and supporting physicians and care teams across clinic locations. All work is performed in alignment with HMA’s mission, values, and commitment to high ethical and compliance standards.  Key Responsibilities  Ensure patient safety at all times; triage patients appropriately to maintain productive departmental flow; obtain vital signs, assess the seriousness of complaints, and initiate appropriate clinical measures.  Assist physicians to ensure maximum efficiency — prepare patients for exams and procedures, set up procedure rooms, and keep the physician informed of patient status and pending test results.  Administer medications as ordered; contact pharmacy for prescriptions and refills as directed; document all administrations accurately and timely in the patient’s chart.  Track diagnostic studies and specialist referrals to confirm results are received, and patients are notified; obtain pre-certifications, prior authorizations, and referrals in advance when required by insurance.  Maintain exam room stock and cleanliness between procedures; adhere to infection control and quality control.   Other duties as assigned.    Secondary Duties & Responsibilities  Record patient health histories, noting abnormal conditions– collect, label, document, and track lab and biopsy specimens; complete charts, charge tickets, and verify physician billing codes.  Provide wound care, assist with suturing, apply sterile dressings, and administer IV solutions; prepare patients for procedures and obtain necessary consent forms; provide discharge and follow-up instructions.  Schedule patients with physicians and specialty providers; contact patients regarding test results; coordinate surgery scheduling and referrals as required; notify hospital or skilled nursing facility personnel of physician orders.  Demonstrate knowledge of Occupational Medicine procedures including pre-employment physicals, appropriate lab testing, treatment of work-related injuries, and proper referral processes.  Other duties as assigned.    Leadership and Culture Expectations   Support clinical & patient excellence by creating a compassionate, responsive, and high-quality patient experience in every interaction.  Provide exceptional customer service by treating patients, visitors, providers, and coworkers with professionalism, courtesy, respect, and responsiveness while supporting a positive patient experience and HMA’s mission and values.  Demonstrate accountability through reliability, professionalism, timely follow-through, and accurate documentation and communication.  Work collaboratively with physicians, coworkers, and operational teams to support efficient clinic workflows and coordinate patient care.  Communicate openly, respectfully, and professionally with patients, providers, and team members.  Practice stewardship by using time, supplies, equipment, and organizational resources responsibly and efficiently.  Participate in continuous improvement efforts by adapting to workflow changes, completing training, and contributing ideas that improve patient care and clinic operations.  Attendance and Reliability: Regular, reliable attendance and punctuality are essential functions of this position, and employees are expected to comply with HMA’s Attendance Policy, including established procedures for reporting absences and tardiness. Attendance requirements will be administered in accordance with applicable federal, state, and local laws, including legally protected leave and reasonable accommodations.      Qualifications & Requirements  Education & Licensure  Graduation from an accredited LPN program is required.  Valid Tennessee LPN license in good standing required.  BLS certification is required OR obtained within 90 days of hire.  MA Certification   Preferred Experience  EHR experience preferred; EPIC familiarity  Prior experience in a large multi-specialty physician practice is strongly preferred.    REQUIRED EXPERIENCE  Computer proficiency required; Type minimum 40 WPM with accuracy.   Clear verbal and written communication skills; professional phone manners.  0–2 years of experience in clinic-based nursing.  Physical requirements  Must be able to stand for 8 to 10 hours a day   Requires regular walking, bending, pushing, pulling and lifting   Must be able to lift at least 50lbs   Must be able to assist patients with transfers from chair to wheelchair, to exam tables, and back to wheelchair/chair   Must be able to assist patient with turning/positioning on exam table   Must be able to push patient in wheelchair    Must be able to manipulate objects—reaching, grasping, handling   Must exhibit good communication skills—understand, respond and translate into action   Ability to delineate between numeric numbers   Clinical setting; exposure to communicable diseases, bloodborne pathogens, medical preparations and other conditions common to a clinical environment.    Qualifications: