Job Details: Job Location: Department of Public Works - Dearborn, MI, Position Type: Full Time, Salary Range: $21.66Hourly, CLASS SUMMARY: This position is responsible for performing a variety of standard clerical and administrative tasks in support of an assigned department. Responsibilities may include preparing documents; performing standard office tasks; cash-handling; and providing customer service . May supervise and/or lead part-time staff. May handle confidential information. TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.) 1. Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions,contracts, and work orders; generating reports; and/or preparing related documents. 2. Performs standard office tasks, including but not limited to: answering phones; filing; reviewing information for accuracy; updating documents; handling mail; performing data entry; compiling information and agendas; and/or maintaining department materials. 3. Creates schedules for an assigned area, including: reviewing and approving staff time cards; prioritizing and assigning work; maintaining calendars; creating meeting schedules; and performing related tasks. 4. Reviews and/or reconciles financial and related documents to ensure accuracy and completeness. 5. Reviews and verifies program related information; tracks and identifies information based on defined procedures. 6. Provides customer service, including but not limited to: cash-handling; responding to various customer issues and inquiries; describing programs to customers or vendors; providing required documents to customers; and/or directing customer questions to appropriate staff. 7. Demonstrates regular and predictable attendance, including attendance at required meetings. This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. Qualifications: TRAINING AND EXPERIENCE: Associate’s degree; or, High School Diploma or equivalent (G.E.D.) and 2 years of related experience; or, all required certification(s); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS: • Occupancy Specialist Certificates for Public Housing or Section 8 Program (Housing department only) KNOWLEDGE: • Customer service principles; • Filing principles and practices; • Methods of preparing documents; • Office procedures; • Computers and related office equipment; • Recordkeeping principles. • Basic financial principles. SKILLS: • Providing customer service; • Reviewing documents for accuracy; • Using computers and related office equipment; • Maintaining records and files; • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction.