SERVICE BDC
Southtowne Motors of Newnan, Inc. · southtowne.com
NewnanOn-siteMid level2+ yrs
Straight from the company’s own careers site.
The job in short
Automotive service BDC appointment scheduling and customer phone support.
Details
- Found
- 29 d ago · posted 2026-02-25
- Location
- Newnan, GA, USA
Full description
Job Details: Job Location: 695 Bullsboro Dr - Newnan, GA, Salary Range: Undisclosed, Southtowne Motors of Newnan is seeking an enthusiastic Customer Call Center Representative to aid our service department. As a Call Center Representative, you will schedule appointments for our service team as well as obtain necessary information from customers to keep records up to date. Repsonsibilities for the role include but are not limited to:
Answer incoming phone calls
Initiate and maintain contact with customers as needed
Use computer software to make reservations and bookings for customers
Provide support and assistance to customers as needed
Coordinate and communicate with other departments as needed
The ideal candidate will have experience in a customer service-oriented environment with a high call volume. Organizational skills and able to multi-task is essential to succeed in this position. Candidate must be able to work independently and make decisions based on training and knowledge. Able to tolerate lengthy periods of sitting and repetitive keyboard typing.
Qualifications:
High School or Equivalent Education Required
Minimum 2 years of customer service experience
Call Center Experience Preferred but not required
Experience working in Automotive a plus
Proficient computer skills including Microsoft Office
Able to tolerate lengthy periods of sitting and repetitive keyboard typing
Ability to work weekends and overtime as needed
Customer Service Representative jobs in Newnan, Georgia · Customer Service Representative jobs in the United States