Job Details: Job Location: 11800 NW Cedar Falls Dr, Beaverton, OR - Beaverton, OR, Salary Range: $17.50 - $18.50Hourly, Von Ebert Brewing Taproom Shift Lead Team Member Responsibilities: All Leads, regardless of position, share responsibility of and are accountable for following the Von Ebert Brewing Shift Lead Team Member Description in conjunction with the following job description specific to this position in the company. Team: Handles shift-by-shift coaching of team members Keeps direct supervisor informed of all employee relations issues, especially potential discrimination or harassment of any kind  Creates and executes plans for self-development, including but not limited to use of formal company training programs  Ensures compliance with all applicable wage and labor laws  Focuses on Team Member and Guest safety. Ensures Team Members are trained on and perform their duties in a safe manner following all standard operating procedures. Reacts and acts according to company specified protocol when a Team Member or guest is injured  Ensures all Team Members have current and valid permits, training and certifications for their positions Guest: Models hospitality skills/behaviors, including regular interaction and engagement with guests Ensures guest satisfaction, inspires guest loyalty and ensures responsible alcohol service, through effective shift execution Effectively handles guest complaints during shifts, turning unsatisfied guests into satisfied guests Quality Operations: Utilizes all compliance systems, manager tools and procedures both in a timely manner, and with integrity (including but not limited to CSP/SOP’s, restroom checks, ticket tracker, line checks, guest check audits) to ensure proper shift execution  Conducts administrative manager functions as needed (entering invoices, end of day procedures, etc.)  Maintains high cleanliness standards and informs General Manager of any concerns.   Helps to ensure adherence to ServSafe Alcohol, Food and HACCP standards, with specific responsibility for Food Safety and HACCP  Assists in the rollout of new company programs, policies and procedures as requested  Manages overall Audio-Visual Experience   Sales and Profits:  Effectively manages shift labor to match business demands. Avoids the use of overtime. Plans meal periods and rest breaks in accordance with company, state and federal guidelines  Is actively engaged in store operations and supports Team Members in all aspects of guest service  Safeguards restaurant assets  Understands and executes all new product and marketing promotions Manages shifts to achieve sales and profit goals including labor and food cost management, and controlling expenses Additional Requirements & Responsibilities:   Must possess proper food handlers and alcohol dispensing certifications as required by law  Must possess valid driver's license and appropriate level of insurance to drive personal car on company business  Satisfactory criminal and motor vehicle records history  Knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations  Well-developed people management skills, communication and listening skills. Must be flexible and adaptable to change Demonstrated time management and organizational skills Must be self-motivated, detail oriented and have a passion for teaching others  Must be able to work a flexible schedule including days, nights, weekends and holidays   Work as a contributing member of a team  Analyze situations, identify and troubleshoot problems and implement solutions  Knowledge of profit and loss statements, food and liquor inventory, and restaurant cost control methods  Motivate others while providing work direction, training, and leadership  Read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computations  Take direction, communicate and execute team and company objectives  The duties of this position may change from time to time Nights and weekends required, part-time with room for growth Qualifications: Knowledge and Skill Requirements:  Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills Possess ability and desire to create a fun, exciting environment for both guests and Team Members alike  Skilled with basic mathematical computations  Proven track record of successfully managing multiple priorities in a fast paced work environment Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues  Qualified candidates bring a minimum of 2 years restaurant or retail management experience, and experience managing a restaurant with a full bar is preferred  This role requires the completion of a high school education or equivalent, a valid driver's license to travel between units, a satisfactory background check, and the ability to lift 50 pounds regularly (See additional physical demands below)