Shift lead (Manager on Duty) is the representative of the Manager when the Park Manager is not in the building. Shift Lead Responsibilities The Shift Lead must lead by example and must first meet all of the requirements for Ground Crew to the highest standard of performance. In addition, the Shift lead responsibilities are as follows: Duties and Responsibilities • When opening facility ensure all staff has arrived, assign staff to various opening duties • When closing facility assign staff to various closing duties, ensure all assignments are done to company standards, complete a security check of facility looking for anyone who may be Ensure all doors are secured, money accounted for and placed in safe. • Assist customers throughout the facility • Respond calmly and professionally to any injury • Able to stay calm when dealing with a stressful situation Qualifications and Requirements • Willingness to work as a team • Ability to understand all aspects of Fly Trampoline Park employee handbook and park rules and act in accordance with established policies and procedures • Must be able to communicate clearly with managers but especially with guests • Be able to reach, bend, stoop and frequently lift up to 40 pounds • Be able to work in a standing position for long periods of time (up to 10 hours)