Job Details: Job Location: Royal Oak IA - Royal Oak, MI, Position Type: Part Time, Salary Range: Undisclosed, Love people, fast-paced environments, and maybe a little rink-side action? We are looking for friendly, dependable Office Assistants to help keep our facility running smoothly and make every guest feel welcome from the moment they walk through the doors. Evening & Weekend schedule What You’ll Do As an Office Assistant, you will be at the center of the action. You will help skaters, hockey players, families, coaches, and guests while supporting the day-to-day operations of the arena. Your day will include: Greeting guests and creating a friendly, welcoming experience Checking in participants for public skating, figure skating, hockey programs, events, and more Using our point-of-sale system for admissions, skate rentals, registrations, and other transactions Answering phones and helping customers with questions about schedules, programs, pricing, and events Helping guests with skate rentals, including proper sizing, distribution, and returns Keeping the lobby and front desk area clean, organized, and ready for guests Communicating with arena staff and coaches to help programs run smoothly Completing basic administrative tasks, including attendance logs, waivers, and incident reports Helping enforce facility policies in a friendly and professional way Pitching in during tournaments, special events, and seasonal programs : You Might Be a Great Fit If You... Are friendly, outgoing, dependable, and ready to help Enjoy working with people of all ages Can multitask and stay cool when things get busy Are comfortable using computers, phones, and basic office equipment Have strong communication and customer service skills Have previous customer service or cash handling experience — preferred, but not required Have an interest in hockey, figure skating, or ice sports — definitely a plus! Can reliably work evening and/or weekend shifts Why You’ll Want to Join Our Team Great People: Join a collaborative, supportive team where everyone pitches in. Learn & Grow: Build your skills, learn new equipment and systems, and take on new responsibilities. Be Part of the Action: Hockey games, figure skating, tournaments, public skating, special events, you’ll be right in the middle of it all. Be a Key Player: As team member, you’ll play an important role in the day-to-day success of our facility. And Most Importantly… We’re FUN! We work hard, help each other out, and have a good time doing it.  Why This Job? No two days at the ice arena are exactly the same. You will meet plenty of people, be part of a great team, and help create amazing experiences for everyone who comes through our doors. If you are dependable, positive, and ready to be part of the action, we would love to hear from you!