Certified Nursing Assistant (CNA) / Emergency Department Registration Position: Certified Nursing Assistant (CNA) / Emergency Department Registration Employment Type: Full-Time, 3 nights 6 pm Location: Franklin General Hospital About Us At Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care. We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities. Position Summary Do you enjoy caring for others but want a little variety in your day? Franklin General Hospital is seeking a Certified Nursing Assistant (CNA) / Emergency Department Registration Specialist to join our team. This unique position combines direct patient care with emergency department registration duties, providing the opportunity to make a difference in multiple ways. The ideal candidate is compassionate, adaptable, detail-oriented, and committed to delivering a five-star experience to every patient and family member. Key Responsibilities • Assist patients with activities of daily living (ADLs) • Provide basic nursing care under the direction of licensed nursing staff • Support restorative care and promote patient comfort and independence • Help maintain a safe, clean, and healing environment • Monitor and report changes in patient conditions to nursing staff • Cross-train and assist with Emergency Department and Hospital patient registration • Management of EMS call process • Collect and enter patient demographic and insurance information accurately • Greet and assist patients and visitors in a professional, compassionate manner • Provide exceptional customer service to patients, families, and colleagues • Follow all hospital policies, procedures, and safety standards Qualifications • Current Iowa Certified Nursing Assistant (CNA) certification required • Strong computer skills required • Excellent customer service and communication skills • Ability to multitask and adapt to changing priorities • Dependable, flexible, and team-oriented attitude • Ability to maintain confidentiality and professionalism • Previous healthcare registration experience preferred but not required Why Join Us • Opportunity to develop skills in both patient care and patient registration • Variety in your daily responsibilities • Supportive and collaborative team environment • Meaningful work serving patients and families during critical moments • Comprehensive benefits package including: • IPERS (Iowa Public Employees' Retirement System) • Health Insurance • Dental Insurance • Vision Insurance • Free Term Life Insurance • Free Long-Term Disability (LTD) • Generous Paid Time Off (vacation, sick, and holiday) • FREE Single Membership to the Franklin Wellness Center Schedule • Full-Time • 12-hour shifts • 6:00 PM – 6:30 AM Apply Today If you're looking for a rewarding position that combines hands-on patient care with customer service and registration responsibilities, we encourage you to apply and join the Franklin General Hospital team.