Job Details: Job Location: Main Terminal - Strafford, MO, Salary Range: Undisclosed, Qualifications: JOB SUMMARY: This position is responsible for assisting the IT department in maintaining all computer systems for Wilson Logistics.    DUTIES AND RESPONSIBILITIES: ·      Help Desk Duties - respond to user requests for service, troubleshoot problems and help develop solutions. ·      Computer/Monitor set up. ·      Printer set up. ·      Diagnose and fix user problems (invalid log in/start up issues). ·      Phone/Voice mail set up. ·      Perform minor repairs to equipment and arrange for other servicing needs. ·      Assist IT department with current projects, perform special projects as determined by the manager.  ·      Assist IT department with PC performance rebuilds/upgrades/fixes. ·      Some after hours and weekend activities are expected. COMPETENCIES ·      Problem Solver – resolve problems in a timely manner, gather and analyzes information skillfully. ·      Confidentiality – must have the ability to be trusted with Personal Identifiable Information (PII). ·      Organized – must be able to quickly organize the daily schedule and maintain structure throughout the workday. ·      Detailed Oriented – must be able to pay attention to details and makes a conscious effort to understand to root causes of situations. ·      Judgment— must display willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.    REQUIREMENTS/QUALIFICATIONS ·      Working towards IT/Computer degree or relevant field. ·      6 months related experience preferred. ·      Highly organized and able to work independently with little direction. ·      Able to effectively prioritize and manage multiple projects simultaneously. ·      Able to adapt to changing prioritization and last-minute adjustments. ·      Excellent verbal and written communication skills. ·      Solid skills in Windows, Microsoft Office and other Windows-based software. ·      Experience with ConnectWise Automate (LabTech), O365, iCloud, PowerShell, Batch Files, SSMS, SSRS, or MS SQL a plus.