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Student Worker: Evening Technology Support for HyFlex Modality

MidAmerica Nazarene University · mnu.edu
OlatheEntry levelPart-time
Apply on MidAmerica Nazarene University’s site

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The job in short

Evening technology support for hybrid classes.

Details

Found
24 d ago · posted 2025-04-04
Location as listed
Olathe, KS, USA
Role
IT Support / Helpdesk
Source
The company’s own careers site

Full description

Job Details: Job Location: Kansas - Olathe, KS, Position Type: Part Time, Salary Range: Undisclosed, THIS IS FOR CURRENT MNU STUDENTS ONLY THIS IS FOR FEDERAL WORK STUDY ELIGIBLE and NON-FEDERAL WORK STUDY STUDENTS   Position Overview: We are seeking a motivated and tech-savvy student worker. This role is focused on providing technical support for evening classes conducted in a HyFlex modality, where courses are delivered simultaneously to both in-person and remote students. The student worker will ensure that all technology used in the classroom, such as audio-visual equipment, streaming tools, and collaboration platforms, operates smoothly to enhance the learning experience.   Anticipated Start Date: August 2026   Key Responsibilities: Technical Support: Provide real-time troubleshooting for technology used in HyFlex classrooms, including video conferencing tools (e.g., Zoom), projectors, microphones, cameras, and other AV equipment. Assist faculty and students with setup and operation of classroom technology, ensuring smooth transitions between in-person and remote participants. System Monitoring: Monitor the performance of classroom technology during live sessions to identify and resolve issues promptly. Perform regular checks on classroom equipment to ensure everything is functioning well. User Assistance: Offer hands-on support to faculty members during class sessions, addressing any technical issues that arise Provide support for students who are joining through Hyflex. Report any recurring technical issues to the IT department for further investigation and resolution. Collaboration: Work closely with the IT department and other student workers to ensure consistent support coverage. Participate in training sessions to stay updated on new technologies and support procedures Qualifications: Qualifications: Education: Current enrollment as a student at MNU, preferably with a focus on IT, Computer Science, or related fields. Technical Skills: Basic knowledge of AV equipment and troubleshooting techniques. Familiarity with video conferencing tools (e.g., Zoom, Teams) and learning management systems (e.g., Canvas, Blackboard). Proficiency in using both Windows and Mac operating systems. Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Ability to work independently and manage time effectively. Availability: Must be available to work evening shifts as required.   Application Process: Interested candidates should submit their resume and a brief cover letter explaining their interest in the position and relevant experience to Dr. Todd Frye at [email protected].

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