Job Details: Job Location: SAVR - Boston, MA, Salary Range: $75000.00 - $85000.00Salary, Job Title: Dining Room Manager Location: Savr Restaurant Reports To: General Manager Employment Type: Full-Time Position Overview The Dining Room Manager is responsible for overseeing daily front-of-house operations, ensuring exceptional guest experiences, smooth service execution, and strong team leadership. This role is hands-on, fast-paced, and guest-focused, with accountability for service standards, staff performance, and operational flow throughout each shift. Key Responsibilities Guest Experience Lead the dining room to deliver consistently high levels of hospitality and service. Actively engage with guests to ensure satisfaction, resolve concerns, and build repeat business. Handle guest feedback, service recovery, and special requests with professionalism and urgency. Maintain Savr’s service standards, pacing, and presentation at all times. Front-of-House Operations Oversee floor execution during service, including table flow, pacing, and section management. Coordinate closely with the kitchen, bar, and host team to ensure seamless service. Manage reservations, walk-ins, and waitlists using the restaurant’s reservation system. Ensure dining room cleanliness, readiness, and overall appearance meet Savr standards. Team Leadership Supervise, coach, and support servers, bartenders, hosts, and support staff. Lead pre-shift meetings, communicate daily priorities, and set expectations. Address performance issues promptly and professionally. Assist with hiring, onboarding, training, and scheduling of FOH staff. Enforce company policies and standards consistently. Operational Oversight Monitor sales, labor, and guest flow during shifts to support operational goals. Ensure compliance with all company policies, alcohol service regulations, and safety standards. Handle cash management, comps, voids, and shift reports as required. Support special events, private dining, and large parties. Standards and Compliance Ensure all staff follow service procedures, responsible alcohol service laws, and safety protocols. Maintain a positive, respectful, and professional work environment. Address and correct any service, safety, or compliance issues in real time. Qualifications: Qualifications Minimum of 3 to 5 years of restaurant front-of-house experience, including supervisory or management roles. Strong leadership and guest service skills in a high-volume environment. Experience with reservation and POS systems. Excellent communication, organization, and problem-solving skills. Ability to work nights, weekends, and holidays as required. ServSafe Alcohol or equivalent certification preferred or willingness to obtain. Skills and Attributes Confident floor presence with strong leadership energy. Guest-first mindset with attention to detail. Calm, professional decision-making under pressure. Team-oriented with accountability and integrity. Strong multitasking and time-management skills. Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 30 pounds. Ability to work in a fast-paced hospitality environment. Why Savr Savr is a high-energy, elevated dining destination where teamwork, hospitality, and execution matter. This role offers the opportunity to lead a strong front-of-house team while delivering memorable guest experiences in a professional, fast-paced environment.