Patient Service Representative
WACO FAMILY MEDICINE · wacofamilymedicine.com
Waco, Temple
The job in short
Patient services front office.
ExcelInsurance
Details
- Found
- 22 d ago · posted 2026-09-30
- Location as listed
- Waco, TX, USA
- Role
- Patient Services / Front Office
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Madison Cooper Clinic - Waco, TX, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Job Shift: Day, Job Category: Admin - Clerical, DUTIES/RESPONSIBILITIES:
Patient registration
collect current and overdue service charges, and printing receipt,
secure a daily cash box,
reconcile daily charges and receipts.
Answer phones, taking and forwarding messages and scheduling appointments.
Ability to mulitask and work in a fast paced environment
Ability to verify patient insurance information
Ability to use multi line phone system
Ability to travel to other clinics to cover shifts as required
Ability to operate office equipment (fax, printer, scanner)
Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook
OTHER DUTIES:
Other duties as assigned by supervisor
PHYSICAL AND MENTAL REQUIREMENTS:
Valid Driver’s license
Visual and auditory accuracy
Shift length - 8 hours
Indoor setting –
Frequent use of computer
Long periods of sitting
Frequent use of telephone
Continuous repetitive grasping and manipulation of both hands
Continuous conversational communication
Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing
Occasionally carrying, lifting, pushing and pulling of up to 25 lbs.
Occasionally working in confined, noisy, dusty areas
Regular use of personal transportation
Understand/carry out simple/detailed, oral/written instructions with retention
Read and interpret detailed specifications.
Qualifications: REPORTS TO: Patient Manager
EDUCATION & EXPERIENCE: High School Diploma or equivalent; Associate degree preferred. Healthcare experience preferred. At least one year’s customer service experience required.
SKILLS: Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English/Spanish preferred not required. Detail oriented and Patient focused
Patient Services / Front Office jobs in the United States · All WACO FAMILY MEDICINE jobs