Front Desk
Align ENT + Allergy · alignenta.com
Grosse PointeMid level2+ yrs
The job in short
Front desk work.
Insurance
Details
- Found
- 20 d ago · posted 2026-10-01
- Location as listed
- Grosse Pointe, MI, USA
- Role
- Receptionist / Front Desk
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Lakeshore Allergy & Asthma Center (GP) - Grosse Pointe, MI, Salary Range: Undisclosed, Job Category: Admin - Clerical, **This position requires specific 3 days/week - Mondays, Tuesdays, and Thursdays**
We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
What You'll Do:
• Schedules and confirms patient appointments.
• Greets patients/visitors and obtains/updates copies of insurance cards and driver’s licenses.
• Obtains/updates/organizes patient documentation to include, but not limited to, complete demographic information, current insurance information, Consent to Treat/Assignment of Benefits, Notice and Acknowledgement of Privacy Practices (HIPAA acknowledgement).
• Enters/updates patient information in the medical record.
• Verifies insurance benefits and processes/confirms referrals and authorizations as required by the patient’s insurance plan.
• Manages patient invoices; proactively collects and posts co-payments, deductibles, and prior or past due balances.
• Reconciles all daily reports for accuracy and prepares bank deposits.
• Completes medical record release requests.
• Maintains adequate levels of supplies; accepts, checks in, and organizes incoming supply deliveries.
• Provides other general office and clerical support as assigned.
• Other duties assigned as needed.
Benefits
What We Offer:
Salary compensates with experience
401 (k)
Paid time off
Health, dental and vision insurance
Requirements: What We're Looking For:
High school diploma or equivalent required.
2 + years of medical office experience preferred.
Strong customer service experience.
Experience working in a medical office or setting preferred.
Experience with electronic medical records preferred.
Excellent verbal and written communication skills.
Friendly and personable.
Strong computer skills including Microsoft Office and/or Office 365.
Ability to use email and electronic calendars.
Critical thinking skills and decisive judgment.
Ability to work with minimal supervision.
Ability to apply principles of logic to a wide range of practical problems.
Ability to work in a stressful environment.
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