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Membership Associate

Meadowlands Area YMCA · meadowlandsymca.org
East RutherfordOn-siteEntry levelPart-time
Apply on Meadowlands Area YMCA’s site

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The job in short

Front desk membership and program registration associate at a YMCA.

Details

Found
26 d ago · posted 2023-09-04
Location as listed
East Rutherford, NJ, USA
Role
Customer Service Representative
Source
The company’s own careers site

Full description

Job Details: Job Location: Meadowlands Area YMCA - East Rutherford, NJ, Position Type: Part Time, Salary Range: Undisclosed, Job Category: Service Worker , The Welcome Center Associate is responsible for front line membership and program registration and verification, ability to sell memberships to prospective customers, answering the telephone in a timely, friendly and helpful manner, and providing accurate information in a professional manner to all inquiries. We are seeking associates to work weekday evening shifts 4pm-9pm and various weekend shifts. ESSENTIAL FUNCTIONS:   Greets members and others entering the facility and ensures that all memberships are valid. Prepares daily program schedule board for members. Accepts and receives the payment of memberships and programs.  Receipts all monies and ensures all work balances at end of shift. Practices the “Relationship Building” principles outlined in the Policy and Procedures Manual.  Perform all necessary membership and program registration including online registrations. Keeps all records and files in an organized manner. Answers the telephone and provides accurate information in a professional manner. Maintain a clean and friendly environment with relationship building as priority. Assists with preparation of all mailings. Participates in membership tours, membership sales and follow up to prospective members. Maintains a positive and professional image Communicates with membership and staff on all changes. Ensures that the cash drawer is always balanced. Participates in all special events, such as open houses. Communicates directly with members and the community to build, strong, positive and lasting relationships. Consults and communicates with the Membership Coordinator or the Membership Director on all matters of importance. Participate in workshops, seminars and conferences that will enhance professional growth. Assist with all promotional activities throughout the year. Assist with the Annual Support Campaign. Works well independently and shows initiative.  Hours:  Weekday Shifts Various 5am opening shifts, closing shifts to 9pm and various weekend shifts.   Qualifications: High school graduate or equivalent preferred. CPR, First Aid, AED certifications; Blood borne Pathogens and Child Abuse Prevention training within 30 days of hire date. Previous Customer Service Experience preferred. Flexibility for other shifts a plus. Outgoing, Friendly, and Engaging.

Customer Service Representative jobs in the United States · All Meadowlands Area YMCA jobs · Entry-level jobs in East Rutherford, New Jersey

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