FLSA: NON-EXEMPT Duties/Responsibilities: • Take and record patient vitals (e.g., height, weight, temperature, blood pressure, pulse) and medical histories. • Assist healthcare providers during patient exams, procedures, and treatments, including performing aseptic procedures and collecting lab specimens. • Administer injections, vaccines, and prescribed medications under provider supervision, including venipuncture and non-intravenous injections (with required competency). • Perform basic lab tests, such as blood draws, urinalysis, and diagnostic procedures. • Prepare and maintain examination rooms, ensuring they are stocked, clean, and ready for patient visits. • Assist in minor surgeries and perform other procedures like EKG and vision checks as needed. • Provide patient education on health management, procedures, preventive care, and immunizations. • Schedule appointments, follow-ups, and referrals, ensuring smooth patient flow and office coordination. • Handle patient inquiries, confirm appointments, and assist with check-ins and check-outs, ensuring accurate documentation for visits. • Update and maintain patient records in the electronic health record (EHR) system, ensuring accurate and timely documentation. • Process insurance verification, billing, and coding information, as required. • Ensure infection control policies are followed, including sterilizing instruments and maintaining a safe and clean environment. • Manage office supplies, medical equipment inventory, and assist with filing, faxing, and correspondence tasks. • Maintain patient confidentiality and adhere to HIPAA guidelines in all interactions and record management. • Conduct daily chart audits and review for the following day's appointments. • Assist with special projects or additional tasks as directed by healthcare providers or office managers. • Perform additional tasks as needed to support the centers. Required Skills/Abilities: • Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills. • Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Strong analytical and problem-solving skills. • Ability to prioritize tasks and to delegate them when appropriate. • Ability to function well in a high-paced and at times stressful environment. • Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure. • Ability to use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more. • Proficient in the use of Microsoft Office Suite and electronic medical records (EMR), staying current with updates and system improvements. Education and Experience: • High School diploma or equivalent is required • Medical Assistant Diploma is required • Medical Assistant Transcripts is required • Valid Medical Assistant Certification or Registration is preferred. • BLS is required within three months Physical Requirements: • Ability to stand and move throughout the clinic for extended periods. • Ability to assist with lifting or carry up to 25 pounds. • Frequent bending, stooping, kneeling, and crouching to assist patients or perform procedures. • Ability to wear personal protective equipment (PPE) for extended periods, including masks, gloves, and gowns. • Must be able to travel to various center locations as required.